Please read these terms carefully before using our services.
These Terms and Conditions ("Terms") govern your use of services provided by SYoga Ltd (Company Number: [Insert], registered address: [Insert]) ("we", "us", "our", "SYoga"). By booking classes, purchasing memberships, accessing our website, or using any of our services, you agree to be bound by these Terms. If you do not agree to these Terms, you must not use our services or website.
You must be at least 16 years of age to participate in our yoga classes without parental or guardian consent. Participants under 16 must have written consent from a parent or legal guardian. Certain specialised classes may have different age requirements, which will be clearly stated in class descriptions.
You agree to use our website only for lawful purposes and in accordance with these Terms. You must not use our website in any way that breaches any applicable local, national, or international law or regulation, or to transmit any material that is defamatory, offensive, or otherwise objectionable.
SYoga provides yoga instruction, meditation guidance, breathwork practices, and general healthy lifestyle advice as part of our wellness services. Our services may include:
You are strongly advised to consult with a qualified medical professional before beginning any exercise programme, including yoga, particularly if you:
Our services, including any healthy lifestyle consultations, guidance, or advice provided by our instructors, are not a substitute for professional medical advice, diagnosis, or treatment. We are not medical professionals unless explicitly stated otherwise. Any information we provide is for educational and wellness purposes only.
By participating in our services, you acknowledge and accept that:
You agree to complete a health questionnaire before your first class and update us immediately of any changes to your health status. You must disclose any medical conditions, injuries, or concerns that may affect your safe participation.
You agree to follow all instructions and guidance provided by our teachers during classes. Instructors reserve the right to modify or exclude you from certain poses or activities based on disclosed health information or observed safety concerns.
You have the right to stop, rest, or modify any activity at any time if you feel discomfort, pain, or distress. You should never push beyond your comfortable limits.
All bookings are confirmed upon receipt of payment. We reserve the right to refuse any booking at our discretion.
Payment must be made in full at the time of booking unless otherwise agreed. We accept payment via [specify payment methods]. All prices are in GBP and include VAT where applicable.
Drop-in and Single Classes:
Class Packages and Multi-Class Cards:
Private Sessions:
We reserve the right to cancel any class due to insufficient bookings, instructor illness, or unforeseen circumstances. In such cases, you will be offered:
We will provide as much notice as reasonably possible, but we are not liable for any indirect costs or consequences arising from cancelled classes.
Workshops and special events have specific cancellation policies which will be clearly stated at the time of booking. Generally:
Retreat bookings are subject to separate terms and conditions which will be provided at the time of booking. Deposit and cancellation policies vary by retreat and will be clearly specified.
We offer various membership options with specific terms regarding class access, pricing, and duration. Full details of each membership type are available on our website and in studio.
Unless otherwise specified, memberships will automatically renew at the end of each membership period. You will be notified at least 14 days before renewal and charged using your stored payment method.
You may cancel your membership by providing written notice to [email address] at least 14 days before your next renewal date. Memberships cancelled mid-term are not eligible for refunds for the remaining period unless required by law.
Memberships may be frozen for a maximum of [specify period, e.g., 4 weeks per year] with at least 7 days' notice. Freeze requests should be submitted to [email address]. Medical freezes may be permitted beyond standard limits with appropriate medical documentation.
We reserve the right to change membership fees, benefits, or terms with at least 30 days' written notice. You will have the opportunity to cancel without penalty if you do not wish to accept the changes.
You acknowledge that participation in yoga and wellness activities involves inherent risks, including but not limited to:
By participating, you voluntarily assume all such risks.
While we aim to provide high-quality instruction and services, we make no guarantees regarding specific outcomes, including but not limited to:
To the fullest extent permitted by law, SYoga Ltd, its directors, employees, and instructors shall not be liable for:
Nothing in these Terms excludes or limits our liability for:
We maintain appropriate public liability insurance. You are responsible for obtaining your own personal health and accident insurance as appropriate.
Where we arrange services provided by third parties (e.g., visiting teachers, retreat venues), we act only as an intermediary. The third-party provider's terms and liability provisions apply to those services.
You agree to:
We reserve the right to refuse service or terminate membership without refund if you:
All content on our website and in our materials, including but not limited to text, graphics, logos, images, videos, and software, is the property of SYoga Ltd or our licensors and is protected by UK and international copyright and intellectual property laws.
You may access and use our website and materials for personal, non-commercial purposes only. You may not:
If you submit content to us (e.g., testimonials, photos, reviews), you grant us a non-exclusive, royalty-free, perpetual licence to use, reproduce, and display that content for promotional and operational purposes.
Your personal data is processed in accordance with our Privacy Policy and the UK General Data Protection Regulation (UK GDPR) and Data Protection Act 2018. Please see our separate Privacy Policy document for full details.
We reserve the right to modify these Terms at any time. Changes will be posted on our website with the updated "Last Updated" date. Your continued use of our services after changes are posted constitutes acceptance of the modified Terms. Material changes affecting your rights will be notified by email where practicable.
These Terms are governed by and construed in accordance with the laws of England and Wales [or Scotland, depending on your registration]. Any disputes arising from these Terms or your use of our services shall be subject to the exclusive jurisdiction of the courts of England and Wales [or Scotland].
If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.
These Terms, together with our Privacy Policy and any additional specific terms for particular services, constitute the entire agreement between you and SYoga Ltd regarding your use of our services.
For questions about these Terms, please contact us:
SYoga Ltd
Email: [insert email]
Phone: [insert phone]
Address: [insert address]
Company Registration Number: [insert]
SYoga Ltd ("we", "us", "our") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
Data Controller:
SYoga Ltd
Company Number: [Insert]
Registered Address: [Insert]
Email: [Insert]
Phone: [Insert]
We are registered with the Information Commissioner's Office (ICO) under registration number [Insert if applicable/when registered].
For any questions about this Privacy Policy or how we handle your data, please contact us using the details above.
We may collect and process the following categories of personal data about you:
Special Category Data: Health information constitutes "special category data" under UK GDPR and receives enhanced protection. We process this data only with your explicit consent and where necessary for the provision of our services.
We collect data through:
We use your personal data for the following purposes:
You can withdraw consent or unsubscribe at any time using the link in our emails or by contacting us.
We process your personal data under the following legal bases:
We may share your personal data with:
These processors are contractually obligated to protect your data and use it only for the purposes we specify.
Lawyers, accountants, and other professional advisors when necessary for business operations.
Where required by law, regulation, or court order. To protect our rights, property, or safety, or that of others.
Retreat venues, visiting teachers, or other third parties when you book their services through us (only data necessary for service provision).
In the event of a sale, merger, or transfer of our business, your data may be transferred to the new owner. We do not sell your personal data to third parties for marketing purposes.
Some of our service providers are based outside the United Kingdom or store data on servers located outside the UK. Where we transfer data internationally, we ensure appropriate safeguards are in place, including:
Specific international transfers may include:
We retain your personal data only for as long as necessary for the purposes set out in this Privacy Policy:
After retention periods expire, we will securely delete or anonymise your data.
You have the following rights regarding your personal data:
You can request a copy of the personal data we hold about you (Subject Access Request).
You can ask us to correct inaccurate or incomplete data.
You can request deletion of your data in certain circumstances (e.g., where consent is withdrawn and no other legal basis applies).
You can ask us to limit how we use your data in certain situations.
You can request to receive your data in a structured, commonly used format, or have it transferred to another controller.
You can object to processing based on legitimate interests or for direct marketing purposes at any time.
We do not use automated decision-making or profiling that produces legal effects or similarly significant effects on you.
Where processing is based on consent, you can withdraw consent at any time without affecting the lawfulness of processing before withdrawal.
To exercise any of these rights, please contact us using the details in Section 1. We will respond within one month. If your request is complex, we may extend this by up to two months and will inform you. We may need to verify your identity before fulfilling your request.
Our website uses cookies and similar technologies to remember your preferences and settings, analyse how you use our website, improve user experience and website functionality, and enable certain features (e.g., booking system).
You can control cookies through your browser settings. However, disabling certain cookies may affect website functionality. Most browsers allow you to:
For detailed information about cookies and how to manage them, visit www.aboutcookies.org or www.allaboutcookies.org.
Our website may include third-party services that set their own cookies:
These third parties have their own privacy policies which you should review.
We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction, including:
While we take reasonable steps to protect your data, no method of transmission or storage is 100% secure. We cannot guarantee absolute security but will notify you and the ICO of any data breach where legally required.
Our services are generally not directed at children under 16. Where we provide classes for under-16s, we obtain parental or guardian consent for data processing. We do not knowingly collect personal data from children without appropriate consent.
Our website may contain links to third-party websites, social media platforms, or services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies before providing any personal data.
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or business operations. We will post the updated policy on our website with a revised "Last Updated" date. If we make material changes affecting how we use your personal data, we will notify you by email (where practicable) and/or by a prominent notice on our website before the changes take effect.
If you have concerns about how we handle your personal data, please contact us first using the details in Section 1. We will investigate and respond to your complaint.
You also have the right to lodge a complaint with the UK supervisory authority:
Information Commissioner's Office (ICO)
Website: www.ico.org.uk
Helpline: 0303 123 1113
Address: Information Commissioner's Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF